Welcome to BOLD101

BOLD101 is designed to be an all-in-one resource for our partners. Here, you will find the latest documents, tools, to help your business grow, an information from industry experts on latest trends. 

Partner Support

Partner Relationship Team
Training | Assistance with Statement Analysis | Boarding Questions | Reporting and Residual Questions
(877) 900-4511
prm@boldpay.io

Partner Support/Implementation
Merchant Setup | Boarding Updates | Hardware Setup | Hardware and Processing Support for Partners
(877) 515-6464
support@boldpay.io

Integrations Department
Setting up Integrations | Integrations Support
support@boldpay.io

Marketing Support
Assistance with Design and Rollout Strategy
(877) 515-8472 ext. 203
info@boldpay.io

Merchant Support

Priority Tsys Merchant Support
24×7 Support Line for Your Merchants
(855) 813-5293
customerservicetsys@pps.io

Priority FirstData Merchant Support
24×7 Support Line for Your Merchants
(800) 935-5961
customerservice@pps.io

Priority Chargeback Department
FirstData: (800) 672-5007
Tsys: (866) 637-5467
chargebacks@pps.io

Voice Authorizations
Visa, MC, Discover: (800) 228-1122
American Express: (800) 528-2121

Defyne
24×7 Support Line for Your Merchants
(800) 711-5769

CardConnect
24×7 Support Line for Your Merchants
(877) 828-0720

Worldpay
24×7 Support Line for Your Merchants
(800) 859-5965