by Robert Copeland | Mar 9, 2023 | Industry Trends, Uncategorized
Surcharging is the practice of adding a fixed fee to a credit card transaction to cover the cost of processing the payment. Merchants may find surcharging appealing because it allows them to recoup some of the processing fees charged by credit card companies, which...
by Caneshia Coleman | Feb 28, 2023 | Industry Trends, Uncategorized
The Power of Residual Income in the Payments Industry: Maximizing Your Earning Potential As a business owner, it’s essential to have a reliable source of immediate income and a long-term plan for generating new residual income. In the payments industry,...
by boldpayments | Jan 24, 2023 | Industry Trends, Uncategorized
Going cashless in a post-covid era The COVID-19 pandemic has accelerated the shift toward a cashless society. With concerns about the spread of the virus through physical currency, more and more consumers have turned to digital and contactless payment methods. In this...
by Chris Venza | Aug 3, 2022 | Industry Trends, Uncategorized
The PCI Data Security Standard (PCI-DSS) is a global standard that provides a baseline of technical and operational requirements designed to protect account data and information. Recently, the PCI Security Standards Council (PCI-SSC) announced changes coming to the...
by Stephanie Buckley | Mar 9, 2022 | Uncategorized
Managing Multiple Team Members The majority of BOLD’s Client Service team members have worked in the restaurant industry. In working in the restaurant we’ve all been taught different skill sets that would apply in the payment processing industry. When working in a...
by Stephanie Buckley | Feb 22, 2022 | Uncategorized
Last week we covered what makes BOLD’s Client Services Team so successful. This week’s topic discusses how BOLD manages and categorizes the Case types that come in and the vast amounts of information we use for troubleshooting. How BOLD Categorizes Incoming Cases and...
