by Ali Farrar | Jan 13, 2026 | General Merchant Processing, Industry Trends, Marketing
January is when payment volume calms down, and deposit questions get loud. You will hear the same three lines on repeat: “Why doesn’t the deposit match?” “Where did that refund land?” “What is that adjustment?” A cleaner close fixes that with one standard. What...
by Ali Farrar | Dec 4, 2025 | General Merchant Processing, Industry Trends, Marketing
The holidays are peak revenue season and peak risk. Online and in‑app spending jump, fraudsters ramp up, and the fallout shows up as disputes in January and February. If you’re not ready, a strong December can quietly turn into a painful Q1. Holiday Spending: More...
by Ali Farrar | Oct 23, 2025 | General Merchant Processing, Industry Trends, Marketing
On Monday, October 20th, the world saw how much the modern economy runs on cloud plumbing. An AWS Outage rippled across apps and services that people use to move money and run daily operations. Coinbase, Robinhood, and other crypto services reported disruptions. Venmo...
by Ali Farrar | Aug 18, 2025 | General Merchant Processing, Industry Trends, Marketing
Lessons from the BOLD + Tonic team at RetailNOW 2025 Industry trade shows aren’t just about grabbing the latest swag or collecting badge scans. When approached strategically, they’re a powerful way to reconnect with partners, gather real feedback, and make lasting...
by Ali Farrar | May 20, 2025 | General Merchant Processing, Industry Trends, Marketing
One clear trend is rising to the top of payments: consumers favor a single credit card over all others, and that “top-of-wallet” card dominates their spending. Understanding this behavior is essential for businesses looking to attract and retain customers. What Is a...