As a continuation of the recent post about VX terminal replacements, Robert is bringing you additional information on PAX Technologies’ Plans for 2021.

WRAPPING UP 2020

Toward the end of 2020, PAX Technologies held their annual conference and discussed their road map for the upcoming year. After learning more about their goals, our BOLD team wanted to update our partners, especially since PAX has become one of the major industry leaders in credit card terminals. Below, we have shared some of our thoughts and hope you gain more insight.

PAX TERMINALS

To start us off, let’s talk about terminals. PAX concluded the year by announcing the discontinuation of their well-known S80 terminal. The terminal taking its place will be the A80. One of the most significant differences between the S80 and A80 is that the A80 is Android based. You may be wondering, How does that change impact the device? Great question! By stepping foot in the Android world, this allows the terminal to perform at faster processing speeds, as well as benefit from the features within the PAX store. Moving forward, I personally believe that we will start seeing trends of PAX discounting their Linux-based devices and begin releasing additional Android-based replacements.

The next device PAX is rolling out is the new A920 Pro. Not only is it compliant with the current PCI/PTS 5 standard, but it also comes with the updated Android feature. On top of that, the updated version is expected to produce faster processing speeds, which enhances the checkout process, and includes an upgraded battery for longer run time.

Lastly, throughout the next year, PAX will be releasing newly improved versions of devices from the E series, as well as the A35 PIN Pad. There is a possibility that the A35 could be the replacement for the PAX S300 in the near future. It also appears that besides revamping some of their current terminals they will be placing a focus on mobile and unattended payment devices in 2021.

PAX STORE

It appears that in 2021, PAX will be focusing a lot of effort into new features in their store. This correlates with moving all the terminals to Android so that they can take advantage of the new features. One of the most exciting releases is the ability to offer remote assistance to a merchants terminal through the PAX store. This does two major things. One, it could save many members who specialize in client services a lot of headaches when troubleshooting a terminal for a merchant. Two, it provides ISOs and VARs the ability to customize the PAX store market place including the ability to have your own URL.

The next huge update is the ability to inject remote keys into terminals, which eliminates the need to ship out new terminals. Instead, you will be able to perform this yourself within the PAX store. They also mentioned more enhancements for reporting and alerts that are expected to come out this year.

FINAL THOUGHTS

It appears that PAX is now realizing they are one of the big players in the industry. Keeping up with technology and new innovation is going to be key if they want to stay on the top of their game with credit card terminals. What we’re curious to watch is if PAX starts to cut corners on quality in order to stay up to date with the current demands. Our hope is that they will continue to ensure they are releasing solid products that merchants can use for many years to come.

We hope this was helpful and thought provoking as you learn more about what terminals work best for your business. Thank you for reading along.

For additional information, please reach out to BOLD Support by calling (877) 515-6464 or fill out the form below.