by Gwyn Johnson | Jun 11, 2026 | General Merchant Processing, Industry Trends, Marketing
Small fees can create big questions. TPE and Data Integrity fees are not always front and center in the payments industry, but they do come up from time to time. When they do, it helps to know what they are, why they happen, and how to prevent them before they become...
by Gwyn Johnson | May 4, 2026 | General Merchant Processing, Industry Trends, Marketing
Merchant retention is not only tested when rates change or equipment fails. It is tested in the moments when a merchant feels uncertain. That uncertainty often shows up when Underwriting asks for additional paperwork, Risk requests follow-up documentation, or...
by Gwyn Johnson | Apr 9, 2026 | General Merchant Processing, Industry Trends, Marketing
Most payment systems today are built to move transactions quickly. However, many are not designed to optimize approvals, reduce lifecycle friction, or support long-term flexibility. This gap often shows up in subtle ways, such as failed recurring payments, higher...
by Gwyn Johnson | Mar 19, 2026 | General Merchant Processing, Industry Trends, Marketing
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by Gwyn Johnson | Feb 18, 2026 | General Merchant Processing, Industry Trends, Marketing
If you accept payments or build software that touches payments, security is part of the job. That’s where PCI comes in. The PCI Security Standards Council recently released version 2.0 of the PCI Secure Software Standard, updating how payment software is expected to...
by Gwyn Johnson | Jan 13, 2026 | General Merchant Processing, Industry Trends, Marketing
January is when payment volume calms down, and deposit questions get loud. You will hear the same three lines on repeat: “Why doesn’t the deposit match?” “Where did that refund land?” “What is that adjustment?” A cleaner close fixes that with one standard. What...
